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Bill Code Desktop requests to your organisation

Set Chat as in Matilda Code Desktop settings so new chats run as your organisation, and go back to Personal at any time.

Applies to: Code Desktop

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Matilda Code Desktop has one Chat as setting for the device. New chats run as it, and the organisation you choose pays for them.

You need Matilda Code Desktop 0.2.2 or later, and you must be signed in to your Matilda account. The organisation appears only if your account belongs to it.

Choose who you chat as

  1. Open Settings → General.
  2. In the Account section, open the Chat as dropdown. It lists Personal and your organisations.
  3. Choose the organisation.

The choice saves immediately and new chats run as it. The bottom of the rail shows it under your account name, or "Personal".

Chats you already have do not move. Each one stays in the context it started in, whoever you have chosen since.

Choose Personal in the dropdown to go back.

If a request will not send

Desktop checks the organisation can be used before starting a chat. If its access is not enabled, it is suspended, or you do not have a paid seat, your message is not sent and the app explains why. Fix the organisation's billing or choose Personal.

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Matilda uses product guides and may check public web sources to troubleshoot your issue. Check the linked sources. Leave out passwords, API keys and personal information.

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