---
title: "Recover an incomplete answer"
summary: "Understand the notice below an unfinished Matilda reply and choose Continue or Retry without repeatedly sending your question."
url: https://help.maincode.com/products/matilda/v1/en/chats/recover-an-incomplete-answer
product: "Matilda"
kind: how-to
version: v1
source: MaincodeHQ/matilda-apps@44e52b188d4d324371ee5fb4bb094dc1789ea478
---

# Recover an incomplete answer

If a Matilda reply ends before the answer is complete, use the notice below the
reply to choose the next action. These steps cover Matilda in a web browser.

## Check whether Matilda is still responding {#check-whether-matilda-is-still-responding}

Wait while Matilda is still generating the reply or recovering its connection.
Avoid repeatedly sending the same question. Once the response has stopped, read
the notice beneath the latest answer.

## Choose the next action {#choose-the-next-action}

| What you see | What to do |
| --- | --- |
| A message that the answer reached its length limit | Select **Continue**, when offered, to ask Matilda to continue the answer. |
| A time-limit or incomplete-response notice with **Retry** | Select **Retry** to generate another response to the same message. The wording can change. |
| A connection warning | Restore your connection and wait for the chat to recover. Use the action shown beside the answer once it becomes available. |

A saved reply may show an error notice without a **Retry** control. You can
still read the saved text. If no action is offered, start a new chat and include
the context you need for a new response.

For example, the length-limit notice offers **Continue** beside its explanation.

![Matilda's Response hit the length limit notice with the Continue control beside it.](https://help.maincode.com/media/matilda/v1/en/f8d52d34f7da7a9e11ba85d833902af5250e514ceabb8c84708b60308912b26e.png)

## If another attempt is incomplete {#if-another-attempt-is-incomplete}

1. Ask for a smaller part of the task, such as an outline before a full draft.
2. If you want a separate conversation, [start a new chat](https://help.maincode.com/products/matilda/v1/en/chats/start-a-chat#s-start-a-separate-task)
   and include the context it needs.
3. If the problem continues, open [Matilda support](https://matilda.com/support).
   Include the exact notice, the time it happened and your browser version.
   Leave out private conversation text and attachments unless support provides
   an approved secure way to share them.

A successful retry does not verify the answer's accuracy. Check the result
before relying on it for your task.